Milk Quality Certification Program Strengthens On-Farm Training to Prevent Mastitis

Mastitis is the most common and costly disease in dairy cows. It affects milk quality, cow health, and farm profitability. Preventing and controlling mastitis requires consistent milking practices and well-trained teams who understand why each step matters. 

The Milk Quality from the Udder World certification program was developed by the University of Wisconsin–Madison, Division of Extension to improve on-farm training and build confident trainers who can lead teams to follow best practices every day. The program focuses on practical skills, clear communication, and consistency in the milking routine. 

This certification is designed for farm owners, parlor managers, and supervisors, as well as professionals who support dairy farms, including consultants, field representatives, veterinarians, and educators. 

Participants learn how to:

• Explain the “why” behind each step of the milking routine 
• Coach teams to work calmly and consistently 
• Communicate clearly and provide effective feedback 
• Apply research-based strategies to prevent mastitis  

To earn the certification, participants must complete two required components: 

1. Self-paced online course (approximately 2 hours) 
The online course must be completed before attending the workshop. It includes five interactive modules covering milk quality, udder anatomy and function, and best practices for maintaining healthy udders. 

2. One-day, in-person workshop (9:00 a.m. to 3:00 p.m.) 
The in-person workshop focuses on hands-on practice and trainer skill development. Participants strengthen their ability to train others, communicate expectations, and support consistent milking routines. 

A total of 10 in-person workshops are scheduled across Wisconsin. Dates, locations, and registration details are available online at: https://go.wisc.edu/mquwevents

All program content, workshops, and training materials are available in English and Spanish. 

The cost of the certification program is $95

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